Thank you for choosing Urban Treats. By placing an order or making an enquiry, you agree to the following terms and conditions:
1. Payment Terms
To secure your order, a 50% deposit is required upon confirmation of the enquiry. The remaining balance is due one week before the scheduled collection or delivery date. Please note that failure to pay the balance on time may result in the cancellation of your order.
2. Allergy Disclaimer
Please be aware that Urban Treats does not cater to specific dietary requirements or allergies. Our kitchen handles gluten, nuts, eggs, and other allergens, and although every care is taken, we cannot guarantee that our products are free from these ingredients. We recommend that you carefully consider this information before placing your order.
3. Refunds and Returns
- Order Cancellation by Urban Treats: In the rare event that I need to cancel your order, a full refund will be issued.
- Customer Dissatisfaction: If you are not completely satisfied with your order, please contact me immediately. I kindly ask that you return the product for inspection. I will assess the issue and discuss the next steps to ensure your concerns are addressed.
- Order Cancellation by Customer: If you wish to cancel an order, cancellations made less than 7 days before the scheduled collection date will result in the forfeiture of the 50% deposit. Orders cancelled more than 7 days in advance may be eligible for a full deposit refund.
These terms are designed to ensure smooth communication and an excellent experience for both parties. Should you have any further questions or concerns, please don’t hesitate to get in touch.
Our Web Design designed by The Branding & Web Co https://thebrandingandweb.co.uk/
Terms of Use
By accessing and using this website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
The content of this website is provided for general informational purposes only and may be subject to change without notice. I reserve the right to update, modify, or remove any part of the website at any time.
2. Cookies
This website uses cookies to enhance your user experience and monitor browsing preferences. By using this site, you consent to the use of cookies. For further details, please refer to our Cookies Policy.
3. Accuracy of Information
While every effort is made to ensure the accuracy, timeliness, and completeness of the information provided on this website, no warranties or guarantees are given regarding its suitability for any particular purpose. The content on this website may contain errors or inaccuracies, and I expressly exclude liability for any such issues to the fullest extent permitted by law.
You use the information and materials on this website at your own risk, and it is your responsibility to ensure that any products, services, or information meet your specific requirements.
4. Intellectual Property
All content on this website, including but not limited to the design, layout, graphics, and images, is owned by or licensed to Urban Treats. Reproduction of any material on this site is prohibited, except as permitted under the copyright notice, which forms part of these terms.
All trademarks on this website, which are not the property of or licensed to Urban Treats, are acknowledged.
5. Unauthorized Use
Any unauthorized use of this website may result in a claim for damages or be considered a criminal offense under applicable law.
6. Third-Party Links
From time to time, this website may include links to external websites. These links are provided for your convenience and to offer further information. They do not signify an endorsement of the linked websites, and I am not responsible for the content or availability of these external sites.
7. Governing Law
Your use of this website and any disputes arising out of such use are subject to the laws of England and Wales.
By continuing to use this website, you confirm that you have read, understood, and agreed to these Terms of Use. If you do not agree to these terms, please refrain from using this website.
This version is tailored to your business model, where online ordering isn’t part of the offering, while still maintaining important legal protections for the use of your website.